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Contact Policies

Before contacting us, please understand that we are a small operation and primarily a manufacturing company which means we do NOT have a secretary or admin on our staff dedicated to answering the phone or monitoring emails in real-time. Therefore, most of the time, calls will be connected to voicemail and responses will generally take a few hours depending on our production schedule. If you are the type of person who expects an instantaneous response to your emails or calls, then we politely suggest that you find another business that can provide you with the level of service you require. Our contact policies are not meant to be rude but rather to reflect the reality that we are doing our best as a small business to focus our limited resources on making the best ammunition at the most competitive price possible. While this may be inconvenient for some individuals, we are a small shop and not having a full-time secretary allows us to keep our overhead and prices as low as possible.

General Questions and Orders

If you have a question about our ammunition or company please check our FAQ Page to see if it is answered there before contacting us. If it is not, then please send your question to us via email using the form below and make sure to include a valid contact number or email address so that we can respond. We make every attempt to reply to contact requests the same day but sometimes responses may take 1-2 business days. Please note that email is generally the fastest and most efficient means to contact us.

Please place orders using our online catalog as it is the most efficient way to get an order into our system. If for some reason you cannot place an order online, please use the contact form below to send us an email detailing the issue, the order you wish to place, and we will contact you as quickly as we can to help you with your order. If an item is out of stock it generally takes 1-2 weeks for us to bring back stock and we will update the website as soon as we have it ready to sell.

Volume Discounts

One of the most common questions we get is whether we give discounts for large volume or "bulk" purchases. The answer is, yes we do, but our definition of a volume sale is a single purchase of at least 25,000 rounds on a pallet shipped to a single address via freight. If you aren't buying in pallet quantities, then please use our online catalog to place an order as it contains the best pricing available. If you are a volume purchaser, retailer, or a shooting range, then please feel free to contact us to discuss our pricing available for large orders. We can tailor an order to meet your needs and work with you on the best pricing for freight.

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